New York Times
August
17, 2006

Two Transportation
Security Administration officers stood nearby, nearly motionless and
silent, gazing straight at him. Then, with a nod, they moved in, chatting
briefly with the man, and then swiftly pulled him aside for an intense search.
Another airline passenger
had just made the acquaintance of the transportation agency’s “behavior
detection officers.”
Taking a page from
Israeli airport security, the transportation agency has been experimenting with
this new squad, whose members do not look for bombs, guns or knives. Instead,
the assignment is to find anyone with evil intent.
So far, these specially
trained officers are working in only about a dozen airports nationwide,
including
But after the reported
liquid bomb plot in Britain, agency officials say they want to have hundreds of
behavior detection officers trained by the end of next year and deployed at
most of the nation’s biggest airports.
“The observation of human
behavior is probably the hardest thing to defeat,” said Waverly Cousin, a
former police officer and checkpoint screener who is now the supervisor of the
behavior detection unit at Dulles. “You just don’t know what I am going to
see.”
Even in its infancy, the
program has elicited some protests.
At one airport,
passengers singled out solely because of their behavior have at times been
threatened with detention if they did not cooperate, raising constitutional
issues that are already being argued in court. Some civil liberties experts
said that the program, if not run properly, could turn into another version of
racial profiling.
Other concerns were
raised this week by two of the foremost proponents of the techniques, a former
Israeli security official and a behavioral psychologist who developed the
system of observing involuntarily muscular reactions to gauge a person’s state
of mind.
They said in interviews
that the agency’s approach puts too little emphasis on the follow-up interview
and relies on a behavior-scoring system that is not necessarily applicable to
airports.
“It may be the best that
can be done now, but it is not nearly good enough,” said Paul Ekman, a retired psychology professor from the University of California,
Agency officials said
they recognize that the program, which they call Screening Passengers by
Observation Technique, or SPOT, may not yet be perfect. But they added that
they were constantly making adjustments and that they were convinced that it
was a valuable addition to their security tool chest.
“There are infinite ways
to find things to use as a weapon and infinite ways to hide them,” said the
director of the T.S.A., Kip Hawley, in an interview this week. “But if you can
identify the individual, it is by far the better way to find the threat.”
The American version of
the airport behavior observation program got its start in
After the Sept. 11
attacks in 2001, he said, state police officers there wondered whether a
technique they had long used to try to identify drug couriers at the airport
might also work for terrorists. The officers observed travelers’ facial
expressions, body and eye movements, changes in vocal pitch and other
indicators of stress or disorientation. If the officers’ suspicions were
aroused, they began a casual conversation with the person, asking questions
like “What did you see in
The questions themselves
are not significant, Mr. Robbins said. It is the way the person answers,
particularly whether the person shows any sign of trying to conceal the truth.
The Transportation
Security Administration, starting last December, decided to try out the
approach at about a dozen airports, including
T.S.A. officers do not
have law enforcement powers, so if they observe someone suspicious, they can
chat with the person but cannot conduct a more formal interrogation. That
leaves them with the option of requiring the passenger to go through a more
intense checkpoint search, as they did with the man at Dulles on Wednesday. Or
if the suspicion is serious enough, they call the local police assigned to the
airport to take over the inquiry.
In nine months — a period
in which about seven million people have flown out of Dulles — several hundred
people have been referred for intense screening, and about 50 have been turned
over to the police for follow-up questioning, said John F. Lenihan,
the transportation agency’s security director at Dulles.
Of those, half a dozen
have faced charges or other law enforcement follow-up, he said, because the
behavior detection officials succeeded in picking out people who had a reason
to be nervous, generally because of immigration matters, outstanding
warrants or forged documents.
“It is an extra layer of
security that is on top of what we have,” Mr. Hawley said of the program.
But Rafi
Ron, the former director of security at
He cited the case of Richard Reid, known as the
shoe bomber, who aroused suspicion when he arrived at Charles de Gaulle International
Airport outside
“If you don’t do the
interviews properly, you are missing what is probably the most important and
powerful part of the procedure,” he said.
Another concern was
raised by Mr. Ekman, who developed some of the facial
analysis tools that the T.S.A. screeners were being trained to use — for
example, fear is manifested by eyebrows raised and drawn together, a raised
upper eyelid and lips drawn back toward the ears. He said the point system that
the T.S.A. had set up was based on facial reactions that occurred in sit-down
interviews, not while people were standing in line at the airport.
“We have no basis other
than the seat of our pants to know how many points should be given to any one
thing,” he said.
The technique has already
produced at least one lawsuit, filed in
The coordinator, King
Downing, who is black, had just left a flight when he stopped to make a phone
call and noticed that a police officer was listening in, the lawsuit says. When
the call ended, the officer demanded Mr. Downing’s identification, asking again
as he approached a taxi and then telling him he would be “going downtown”
unless he provided it. Mr. Downing was let go after he showed his
identification, but the encounter led to the lawsuit.
“There is a significant
prospect this security method is going to be applied in a discriminatory
manner,” said John Reinstein, an A.C.L.U. lawyer
handling Mr. Downing’s case. “It introduces into the screening system a number
of highly subjective elements left to the discretion of the individual
officer.”
T.S.A. officials, who
were not involved in the incident with Mr. Downing, said they recognized that
people at airports were often agitated — they may be late for flights, taking
an emergency trip or simply scared of flying.
They said they were
committed to ensuring the program was not discriminatory and would be
monitoring the work of the SPOT teams to ensure that the officers were acting
upon the established indicators and not any racial or ethnic bias.
But they acknowledged
that some entirely innocent parties, like the man at Dulles on Wednesday, would
probably be pulled aside. That passenger, whom officials would not identify,
was allowed to catch his flight after a thorough search.
“It is like throwing a big fishing net over the side of the
boat: You catch what you catch,” said Carl Maccario,
an agency official helping manage the SPOT teams. “But hopefully within that
net is a terrorist.”